SalesPad adds efficiency to multiple departments at Michigan based tractor parts distributor, Steiner Tractor.
The Company
With over 4800 replacement tractor parts in their catalog, Michigan-based distributor Steiner Tractor Parts is dedicated to preserving antique farm tractors and providing exemplary customer service.
The Challenge The Steiner Tractor Parts team had been successfully using Microsoft Dynamics® GP for 18 years, but their order entry method needed improvement. For most of those years, customer service reps wrote phone orders on paper and gave them to another person who could enter them into Dynamics GP, a method E-commerce manager Elizabeth Gross describes as “cumbersome”. The company’s substantial growth over the last 10 years further complicated this challenging method, so in 2009 they began using their website for order entry. The new process worked better, but was still limited and slow to load, says Elizabeth.
The Solution
With the help of their Microsoft partner, The TM Group, the Steiner Tractor team discovered that SalesPad, which integrates seamlessly with Dynamics GP, could not only streamline their order processing, but could solve a number of other pains the company was experiencing. “We looked at SalesPad and found that it had a lot of flexibility,” says Elizabeth. Flexibility, and versatility. SalesPad functions in Steiner Tractor’s Marketing, Sales, Management, Shipping, Purchasing, and Receiving departments. Because of this versatility, Elizabeth says SalesPad’s first impact was on training. “Instantly, training was easier… we were using a number of separate systems in the past. Now, they only need to learn SalesPad,” she says.
To learn more about how SalesPad helped Steiner Tractor download the entire case study.
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About SalesPad
SalesPad GP delivers an all in one order entry, inventory, purchasing, and sales management solution that integrates seamlessly with your Microsoft Dynamics GP data. It simplifies entry of all purchasing and sales documents, saving time and frustration. Users can operate exclusively in SalesPad GP, adding an additional level of security between them and core financials. Contact us at 616.245.1221 or online at www.salespad.net for more details and to request a demonstration of the SalesPad GP product suite.
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