SITUATION
Epoxy Technology is a leading manufacturer of specialty adhesives used in advanced technology applications such as electronics, medical devices, semiconductors, and fiber optics. Their products are sold in over 70 countries through a highly qualified network of representatives and distributors. With Epoxy’s products in high demand across the world, they found themselves in a tough spot due to fast growth. They were already struggling due to many manual processes.
Epoxy filled every customer order by hand and had no way of tracking raw materials. Manual fill tickets didn’t provide real-time insight, were difficult to read, and caused order inaccuracies. Epoxy also has over 500 products that have mixed ratios, so only key personnel that knew those ratios could enter the data for those particular orders, bogging down resources and making it virtually impossible to keep up.
Their manual processes also made it difficult to analyze history on batches or predict stock loads. They didn’t know they were out of a product until it was too late, causing significant customer dissatisfaction and internal miscommunications. Epoxy simply had no way to keep up with the growing demand. They knew they had to automate their supply chain to increase efficiency and do it fast.
Vicinity could ensure formulas were correct and the
solution was fully integrated with Microsoft Dynamics®
GP. Now that Epoxy has been running on the Vicinity
solution, they’re seeing the benefits and experiencing
growth they would never have been able to before.
Download the entire document to learn more about how Vicinity Manufacturing helped Epoxy Technology see benefits and experience growth they would never have been able to before.
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